Privacy Policy

1. Introduction

At School Channel, we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

2. Information We Collect

We collect information through our website forms for two main purposes:

  1. To respond to programme quotation requests.

  2. To collect participant information for students joining our immersion programmes.

The types of information we may collect include:

  • Contact information: name, email address, and phone number.

  • Parent or guardian contact details.

  • Medical information: allergies, medical conditions, medications, or other relevant health details.

  • Permissions: consent for medical treatment in case of emergency and consent to use photos or videos for promotional purposes.

3. How We Use the Information

a. Quotation and Enquiry Forms

When you complete a quotation or enquiry form, we use the information provided only to:

  • Contact you by email to provide a personalised quotation and discuss your interest in our programmes.

  • Schedule an initial consultation about the booking process.

The contact details you provide may be retained for reference or record-keeping but will not be used for marketing or any unrelated purpose.

b. Student Information Forms

When you submit a form for a student who has booked a programme, the information you provide is used to:

  • Share essential details with the partner school hosting the student (including contact and medical information).

  • Ensure the safety and well-being of students during the programme.

  • Allow the hosting school to contact the parents or guardians in case of an emergency.

We may also use the information to confirm travel or accommodation arrangements and to manage permissions related to photographs or video recordings used in School Channel materials.

4. Data Sharing

We only share information with:

  • The partner schools in the United Kingdom directly involved in delivering the immersion programme.

  • Medical providers if treatment is required in an emergency.

We do not sell, rent, or share personal data with any third parties for marketing purposes.

5. Data Retention

  • Contact information from quotation forms may be stored in our records for administrative purposes and to maintain communication history.

  • Student information forms are kept only for as long as necessary to manage the programme and comply with safeguarding and legal requirements.

All data is securely stored and access is limited to authorised School Channel personnel.

6. Your Rights

Parents or guardians have the right to:

  • Request a copy of the personal information we hold.

  • Ask for corrections or updates to the data.

  • Withdraw consent for photo or video use at any time.

To exercise these rights, please contact us at info@schoolchannel.co.uk.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The most recent version will always be available on our website.

Contact:
School Channel
info@schoolchannel.co.uk